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Junior Technical Key Account Management (f/m/d)

Date: 27-Apr-2019

Location: Prague, 101, CZ

Company: Deutsche Börse Group

Group Company: Deutsche Börse Services sro

Junior Technical Key Account Management (f/m/d) 

Full-time | Permanent

 

Deutsche Börse Group is far more than a pure marketplace organizer for the trading in shares. It is a trans- action services provider covering the full value chain of trading, clearing, settlement and market data. Our success is based on our highly integrated and automated IT systems. Therefore, Information Technology is the core of Deutsche Börse: With advanced technology it affords companies and investors access to global capital markets. Information Technology designs, builds and operates the technological infrastructure of Deutsche Börse and 16 other exchanges around the world. More than 1,000 IT employees implement the segments’ strategies through technological applications, thereby ensuring the competitiveness of the entire Group.

The Technical Key Account Management team is the single point of contact for Deutsche Börse customers with regard to technical consulting and support. As a member of the Technical Key Account Management team, you will act as interface to end customers receiving technical services by Deutsche Börse. Your activities are enriched by a variety of tasks gear towards different Deutsche Börse departments and projects. As an integral part of daily operations, you will work closely together with our multinational teams located in Singapore, Luxembourg, Frankfurt and Prague.

 

Tasks/responsibilities:

  • Build and maintain strong interpersonal relationships with our customer base as a Technical Key Account Manager
  • Technical consulting based on detailed knowledge of the customers’ technical and organizational set-up and business needs
  • Coordinating changes of customer connectivity to Deutsche Börse’s platforms including potential improvements to customers’ current technical infrastructure
  • Coordination of release changes and support of release management with internal and external parties
  • Support Deutsche Börse customers by answering queries via phone and email including call logging, ticket creation and escalation

 

Qualifications/required skills:

  • Bachelor or Master degree in Economics, Information Technology, natural sciences or engineering
  • Strong organizational and communication skills, team skills, team oriented philosophy, willingness to learn permanently and problem solving skills
  • Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines
  • Sound analytical skills as well as good understanding and anticipation of customers’ technical requirements and needs
  • Work pro-active, independently, goal-oriented and demonstrate initiative
  • Profound skills of the English and German language in both verbal and written form
  • Proficient usage of the stat-of-the-art office products (e.g. Word, Excel, PowerPoint)

 

What we offer:

  • Very friendly work environment
  • Multi-Culti International Team: from 14 different countries and Possibility to Travel
  • Up to 6 month Training and further trainings opportunities 
  • Performing challing and diversified tasks
  • More detail information about benefits can be found at “BENEFITS” section

 

 


Dedication, team and communication skills, flexibility as well as competent handling of MS Office applications round out your profile. There are numerous good reasons to work for us: responsibility at an early stage, attractive social benefits, an international working environment and a broad variety of career opportunities. Applications from disabled persons are welcome.

Are you interested in working with a pleasant and very dedicated team? Convince us with an appealing application. Please use our online application portal.


Deutsche Börse Group, Human Resources
www.deutsche-boerse.com

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