Data Entry Specialist - Global Key Account Management (f/m/d)

Your area of work

We are building a new centralized back-office function in Prague within Global Key Account Management and Operational Efficiency. This team will take over all non-client-facing operational tasks that are currently handled individually — and often differently — by the various KAM units. As a Data Entry Specialist, you will ensure accurate, timely and audit-proof processing of client data and change requests across Eurex ETD, OTC IRD, Repo and Cash. Your focus will be on internal collaboration with the KAM teams rather than direct client interaction. Beyond day-to-day execution, you are encouraged to flag process inconsistencies and automation potential — your input will help shape how we drive standardization across the units.

Your responsibilities

• Execute data entry and maintenance tasks related to client onboarding, static data and account administration across Eurex, ECAG and FWB
• Process administrative requests as received from the KAM teams (e.g. address changes, reference data updates, documentation checks)
• Ensure high data quality, consistency and completeness across internal systems; maintain audit-proof documentation
• Help shape the standardization of KAM processes by identifying inconsistencies across units and realizing improvements in close collaboration with the rest of the Operational Efficiency team
• Help shape the Salesforce CRM rollout by contributing hands-on to user acceptance testing (UAT) and providing feedback from an operational perspective
• Perform quality checks and validations on client-related data
• Contribute to guidelines, templates, and best practices for the new function

Your profile

• Completed commercial apprenticeship with relevant professional experience, or a university degree in business administration, finance, economics or a related field
• At least 1–2 years of hands-on experience in data entry, back-office operations, or administrative support
• High accuracy and a structured, reliable working style — comfortable with high volumes of repetitive tasks
• Experience with CRM platforms (ideally Salesforce), SAP or comparable enterprise systems; familiarity with process analytics or workflow tools is a plus
• Fluent in English (written and spoken); German is a plus
• Team-oriented with strong organizational skills and a keen eye for what could work better

You can look forward to our benefit package:

• Hybrid Work and Flexible working hours
• Work from abroad - 12 days of remote work from EU countries per year
• Pension fund contribution - 3% of your gross salary (5% after 5 years with us)
• Health & Wellbeing - fully covered Multisport card, life & accident insurance, 100% salary contribution during sick leave (up to 56 days)
• 25 vacation days
• Mobility - fully covered public transport in Prague & free parking
• Flexible Benefit Account (Pluxee) - 1200 per month
• Group Share Plan - discount on company shares
• Free Access to E-Learning Platforms, Internal Development Programs, Mentoring & Learning Budget