Cloud Operation Specialist (f/m/d)

Your area of work:

Big Data & Advanced Analytics provides infrastructure and services to enable the development of data science, analytics, and big data solutions by the businesses across the value chain served by Deutsche Börse Group. We standardize and automate processes with modern technologies and frameworks.

As part of Advanced Analytics team that is based on newest Cloud, Big Data Analytics and AI technologies. We are seeking a dedicated and detail-oriented Cloud Operations Specialist to join our dynamic team.

The ideal candidate will have a foundational understanding of IT concepts, particularly in cloud services (Azure, GCP), Kubernetes, and web applications for analytics, data science, and artificial intelligence. This role is crucial in ensuring smooth IT operations and effective communication within the team.

Your responsibilities:

• Manage and prioritize Incidents from different channels (Jira tasks, E-Mails etc.)
• Resolve known issues / known incidents according to given known incident database.
• Delegate tasks to appropriate team members.
• Assist in defining and continuously refining operational procedures.
• Monitor dashboards (performance and costs) created by the DevOps Team and notify appropriate people in charge when anomalies.
• Act as a liaison between departments.
• Attend calls and update the team on corporate security and software upgrades.

Your profile:

• At least 2 years of experience on similar position.
• Good understanding of cloud services (Azure, GCP), Kubernetes, and web applications.
• Knowledge in Infrastructure as Code and CI/CD tools such as GitHub Actions.
• Familiarity with monitoring tools and dashboards is a plus.
• Competency in regulating user access via Active Directory groups and IdentityIQ (IIQ) roles is also a plus.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Strong team player willing to cooperate with colleagues across office locations and functions 
• Very strong English language skills are a must 

You can look forward to our benefit package:

• Hybrid Work and Flexible working hours
• Work from abroad - 12 days of remote work from EU countries per year
• Group Share Plan - discount on company shares
• Pension fund contribution - 3% of your gross salary (5% after 5 years with us)
• Health & Wellbeing - fully covered Multisport card, life & accident insurance, sick days and 100% salary contribution during sick leave (up to 56 days)
• 25 vacation days
• Mobility - fully covered public transport in Prague & free parking
• Flexible Benefit Account (Pluxee) - 1200 per month
• Personal Development - annual budget of €690 ... and way more!