Client Lifecycle Services Officer (f/m/d)

What will be your position in our team?

In your new role, you will participate in a wide range of processes from Client Onboarding, and lifecycle management, as well as support the KYC process.

You will be responsible for Client documentation handling, Client data maintenance in the different systems e.g. CBL/CBF account maintenance, SAP data, LEI, client names, Client signature verification As a Service, and rogatory commission / historical researches for services mentioned hereabove

What will your working days look like?

• Monitor, verify and execute incoming internal/external requests (signature verification, account opening, documentation validation)
• Verify accuracy and completeness of the requests and provide feedback
• Provide regular status on achievements to Governance Hub
• Support Governance Hub in system testing execution
• Collection and storage of customer documentation
• Research activities

You are a good fit if you have... 

• Strong organizational and solution orientation skills, focus, attention to detail, multi-tasking ability
• Ability to work independently as well as in a team in a diverse and international environment
• Adaptability and ability to thrive in a fast-paced, changing environment
• Experience with SAP systems (ERP, CRM, S4, Fiori), account maintenance and archiving tools is an advantage

Additional information

We have a standard workday of 8 hours, with flexible shift schedules ranging from 8:00 AM to 6:00 PM to accommodate market demand (also during Public Holidays). On pre-defined dates, certain tasks require presence after end of day-time processing and could require to work until 10 PM
Our shift schedules are agreed upon within the team, allowing for a collaborative and supportive work environment.

You can look forward to our benefit package:

• Hybrid Work and Flexible working hours
• Work from abroad - 12 days of remote work from EU countries per year
• Pension fund contribution - 3% of your gross salary (5% after 5 years with us)
• Health & Wellbeing - fully covered Multisport card, life & accident insurance, sick days and 100% salary contribution during sick leave (up to 56 days)
• 25 vacation days
• Mobility - fully covered public transport in Prague & free parking
• Flexible Benefit Account (Pluxee) - 1200 per month
• Group Share Plan - discount on company shares
• Personal Development - annual budget of €690 .. and way more!

Please note that we only offer limited contract for this position (maternity cover).