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Customer Service Officer (f/m/d)

Date: 16-Mar-2019

Location: Luxembourg, L, LU

Company: Deutsche Börse Group

Group Company: Clearstream Services Luxembourg

Customer Service Officer (f/m/d) 

Full-time | Permanent


Clearstream regularly looks for Customer Service Officers (junior and experienced professionals) to act as point of contact for our customers on all queries relating to custody administration issues, settlement and cash.



  • University degree in Business, Finance, Economics or similar
  • Work experience in Back Office is an asset
  • Service orientation with excellent telephone, communication and negotiation skills
  • Ability to work under pressure whilst handling an extensive amount of phone calls to meet deadlines
  • Strong problem solving skills, accuracy, ability to work independently and as a part of a team in an international environment
  • Accuracy, highly organized, ability to work in a fast changing environment
  • Multilingual: Proficiency in English is a must, German and or French or any other relevant language is an asset.

Dedication, team and communication skills, flexibility as well as competent handling of MS Office applications round out your profile. There are numerous good reasons to work for us: responsibility at an early stage, attractive social benefits, an international working environment and a broad variety of career opportunities. Applications from disabled persons are welcome.

Are you interested in working with a pleasant and very dedicated team? Convince us with an appealing application. Please use our online application portal.

Deutsche Börse Group, Human Resources