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Reconciliation and Incident Management Administrator - 2 years FTC (f/m/d)

Date: 20-Feb-2019

Location: Luxembourg, L, LU

Company: Deutsche Börse Group

Group Company: Clearstream Services Luxembourg

Reconciliation and Incident Management Administrator - 2 years FTC (f/m/d) 

Full-time | Limited


Field of activity

Clearstream as premier provider of settlement services needs to ensure adequate quality and control of service delivery processes and processing performance. Investigation and Incident Mgt performs strong operational controls, including the insurance that all assets positions booked in their customer’s accounts are the same than the ones reported by the Clearstream Banking network of suppliers.



Your main tasks will be to assist in the realisation of (some of) these tasks in accordance with the respective procedures and controls definition:

  • Cash confirmation of customer pre-advices within deadlines
  • Handle pure cash related queries from external and internal customers, Cash Correspondent Banks and Central Banks
  • Administration, monitoring and reporting of internal accounts
  • In close co-operation with operational business units and Financial Accounting
  • Close monitoring of open items over three months ageing and related risk assessment
  • Ensure interactions with all Clearstream business segments, Audit, Legal, Compliance and Risk Management for all Reconciliation and Incident Mgt related activities, including Regulatory reporting’s
  • Support operational business units in the maintenance of their business continuity plans and the conduction of business continuity tests
  • Support the Incident Managers in the fulfilment of their duties
  • Contribute to process alignments for all Reconciliation and Incident Mgt related activities and ensure close collaborations with all Reconciliation and Incident Mgt teams across all locations


Qualifications/required skills

  • University degree in economics, financial markets or business management
  • Prior experience as Transfer Agent/fund reconciliation is an advantage
  • Knowledge of Reconciliation principles is an advantage
  • Ability to work under pressure with accuracy and strict respect of deadlines
  • Service orientation, good communication and negotiation skills
  • Strong analysis and problem solving skills, accuracy, ability to work independently and as a part of a team in a multicultural and cross-locational environment
  • Very good written and spoken in English, while French and/or German will be considered as an additional asset
  • Flexibility as well as proficiency in MS Office applications

Dedication, team and communication skills, flexibility as well as competent handling of MS Office applications round out your profile. There are numerous good reasons to work for us: responsibility at an early stage, attractive social benefits, an international working environment and a broad variety of career opportunities. Applications from disabled persons are welcome.

Are you interested in working with a pleasant and very dedicated team? Convince us with an appealing application. Please use our online application portal.

Deutsche Börse Group, Human Resources

Keywords: reconciliation; operations; incident management