Junior Relationship Support Officer-Fix Term Contract 10 months (f/m/d)

Your area of work:

The area is responsible for: Protecting and developing the revenue generated from Clearstream’s global client base in over 110 countries and across more than 1,000 client relationships; Managing global client relationships across Clearstream through our network of international offices; Working with colleagues across Deutsche Börse Group to coordinate our strategic Group relationships.

Your responsibilities:

The successful candidate will be responsible for providing a strong support to the Relationship Manager in his mission to looking after customers in Northern Europe and assist them with their business requirements by offering the best solution possible.

• Assist managing the relationships with customers

• Help performing regular KYC checks

• Ensure strong day-to-day service level. Support the Relationship Manager/Relationship Director in the query solving and administration process, including contractual reviews and due-diligence visits

• Support projects in the organization

• Support and involve Product Management in their aim to deliver new and enhanced products offerings

Your profile:

• University degree in business studies or comparable qualification

• 1-2 years Client Management experience in post trade services or similar

• Goal oriented, team player and customer focussed

• Good presentation and communication skills

• Proficiency (negotiation level) in written and spoken French and English

• Additional languages would be considered an advantage

• Dedication, flexibility as well as competent handling of MS Office applications round out your profile.