Connectivity Officer (f/m/d)

Date: 18-Jul-2021

Location: Luxembourg, LU

Company: Deutsche Börse Group

Clearstream Banking S.A.

As an international central securities depository (ICSD) headquartered in Luxembourg, Clearstream Banking S.A. operates the post-trading business – i.e. issuance, settlement and custody – for the Eurobond market and services for securities from over 55 domestic markets worldwide.

 

Field of activity
In your new position you will be assisting B2B clients (large financial institutions operating on the international markets) in implementing, maintaining and troubleshooting Clearstream Banking connectivity products. 
The type of tasks is highly diversified.

 

Tasks/responsibilities

  • Advise customers on the day-to-day usage of Clearstream Banking connectivity media and assist clients in finding a solution to technical issues.
  • Support the roll out of the new connectivity tool
  • Support customer E2E testing
  • Analyse customer connectivity profiles/requirements/issues and make recommendations.
  • Train customers on the Clearstream connectivity products.
  • Participate in the connectivity product requirement review and development process.

 

Qualifications/required skills

  • Excellent customer-oriented communication as well as strong analytical skills
  • Strong problem-solving skills, accuracy, ability to work as part of the team
  • Automation, transformation and project management experience are a strong advantage
  • PC literate
  • Interest in financial markets and open-minded approach towards IT infrastructure
  • Ability to work in a constantly changing environment and prioritize tasks
  • Written & spoken English is mandatory. French, German are of advantage