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Student Assistant - Technical Key Account Management (f/m/d)

Date: 08-Aug-2019

Location: Frankfurt am Main, HE, DE

Company: Deutsche Börse Group

Group Company: Deutsche Börse AG

Student Assistant - Technical Key Account Management (f/m/d)
Start: 01/07/2019 | Duration: 6-12 (in months) | Part-time 

Field of activity

As a Student Assistant in the department Customer Technical Support you have the excellent opportunity to explore capital market dynamics live and to gain valuable practical experience in an innovative company. The team of Technical Key Account Management provides Deutsche Börse participants with highly skilled support in the IT environment. The team is distributed internationally among the locations Eschborn, Prague and Singapore.

 

Tasks/responsibilities

  • Direct contact with our customers, Deutsche Börse participants, in form of receiving phone calls and raising tickets / interactions
  • Support Technical Key Account Managers in their daily work with customers and colleagues
  • Collaboration and support of projects in the area of Service Management („Onboarding process“)
  • Maintain contact information in SAP CRM
  • Administrative und organisational activities

 

Qualifications/required skills

  • Students must be enrolled in an academic programme recognised by the state during their student assistance
  • Students who will apply as student assistant must have completed at least the first year of university studies
  • IT knowledge of contract law desirable
  • Excellent customer oriented communication skills
  • Proficiency in MS-Office
  • Fluency in written and spoken German and English


There are numerous good reasons to work for us: responsibility at an early stage, attractive social benefits, an international work environment and a broad variety of career opportunities.

Are you interested in working with a pleasant and very dedicated team? Convince us with an appealing application. Please use our online application portal.


Deutsche Börse Group, Human Resources
www.deutsche-boerse.com

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