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Outsourcing Officer (f/m/d)

Date: 18-Jul-2019

Location: Frankfurt am Main, HE, DE

Company: Deutsche Börse Group

Group Company: Clearstream Banking AG

Outsourcing Officer (f/m/d) 

Full-time | Permanent


Field of activity

The Outsourcing unit supports the business segments in their duties with regards to services and processes outsourced by Clearstream entities and secures a harmonized first line of defence approach across the different business owners within the area of its responsibility. This includes the set-up of standards with respect to contractual service formulations and KPIs. The first line of defence control and monitoring function covers as well the adequate and bundled reports to the Executive Management and the control functions, including the Outsourcing Coordinator, Risk Management and Internal Audit.

Your main responsibilities will cover will be the support of the business owners in outsourced services/processes, and the coordination activities around internal and external audit findings of the entities in scope. You will assume responsibility for the inventory of such audit findings, track their timely closure and support their owners with your good understanding of business processes and applicable regulation.



  • Support the definition and documentation of measurable performance indicators
  • Review and validate performance reports and prepare their presentation to the respective boards
  • Establish and maintain adequate procedures and workflows
  • Maintain an audit finding inventory, and support audit finding closure
  • Interact closely with the relevant Clearstream segments, Group Regulatory Outsourcing Management, Audit and Compliance
  • Provide a pro-active contribution to ensure team targets and objectives are being achieved within required deadlines
  • Assist in project work where required

Qualifications/required skills

  • University degree in economics, financial or business management
  • At least 2 years work experience in process and/or outsourcing management
  • Excellent understanding of post-trade business as well as Clearstreams business model and processes
  • Good understanding of applicable banking regulation is an asset
  • Analytical skills, critical mind set and ability to solve complex problems
  • Good communication skills and ability/willingness to build network
  • Fluent written and oral English language skills. Knowledge of an additional language (e.g. German/ French) would be seen as an advantage  
  • General office productivity tools proficiency expected (Excel, PowerPoint, Word)

Dedication, team and communication skills, flexibility as well as competent handling of MS Office applications round out your profile. There are numerous good reasons to work for us: responsibility at an early stage, attractive social benefits, an international working environment and a broad variety of career opportunities. Applications from disabled persons are welcome.

Are you interested in working with a pleasant and very dedicated team? Convince us with an appealing application. Please use our online application portal.

Deutsche Börse Group, Human Resources