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Outsourcing Expert (f/m/d)

Date: 04-Apr-2021

Location: Frankfurt am Main, DE

Company: Deutsche Börse Group

Field of activity
Deutsche Börse Group (DBG) is far more than a pure marketplace organizer for the trading in shares. It is a market infrastructure provider covering the full value chain of trading, clearing, settlement and market data. Our success is based on our highly integrated and automated IT systems. Therefore, Information Technology is the core of Deutsche Börse: With advanced technology it affords companies and investors access to global capital markets. With more than 5,000 employees, the company has its headquarters in the financial center of Frankfurt/Germany, as well as a strong global presence in Luxembourg, Prague, Cork, Chicago, and other locations. 
The newly established section IT Service Management enables and promotes provision of high-quality IT services in the company by coordinating with expertise between IT service-delivering units of DBG and service-receiving Business units. Our special focus is on outsourcing relationships and the underlying service provision within the Group. By acting as a single point of contact for the engaged functions of the various Legal Entities and DBAG IT, our aim is to help establishing and running a standardized, transparent, contractually effective and operationally efficient outsourcing structure in DBG.
Based in DBG Headquarters in Eschborn, we are looking for an Outsourcing Expert who enjoys working in a highly complex professional environment with passion and a stakeholder-centric attitude. 

Responsibilities of Outsourcing Specialist:
As our ideal candidate, you possess in-depth knowledge of procurement regulations, outsourcing requirements and legal contract terminology, and you are able to translate those exactly to the IT servicing needs and practices. You also have a profound understanding of the contract management lifecycle as it relates to IT outsourcing in a multiplied Legal Entity structure. 

  • Negotiate contract agreements for IT products and services, primarily for service relationships within DBG, and as and if required for DBAG IT and external servicing relationships
  • Develop and implement effective procurement proposals for IT products and services
  • Assess contractor performance to identify the need for amendments of existing contracts
  • Handle breach of contracts in a timely manner
  • Serve as the main liaison with internal and external contracting representatives
  • Research regulations to guarantee contracts are updated and in compliance with laws, in close coordination with Legal and other central functions
  • Coordinate with clients to guarantee terms of contracts are fulfilled in compliance with the contract terms and regulations
  • Closely cooperate with DBAG IT service delivery teams, customers, central functions, and other units in the 2LOD function


  • Multiple years' experience in a similar role in a bank or other financial institution
  • Experience in assessing regulatory impacts onto outsourcing relationships in contractual context
  • In-depth knowledge of procurement regulations, contract documents, and outsourcing framework
  • On top of outsourcing expertise, familiarity with project-driven work, with joy in and drive of change and transformation in the area of IT insourcing/ outsourcing
  • Profound experience in process definitions, conceptual work and structured management reporting
  • Excellent integrated thinking skills between business and technology, coupled with high degree of clients and stakeholder centricity
  • Multiple years of professional expertise in financial markets and excellent understanding and anticipation of customers’ operational and technical requirements and needs 
  • Outstanding negotiation and interpersonal skills
  • Excellent oral and written communication skills, in German and EnglishHigher education degree or equivalent experience in economics, law or related field
  • Optional: Understanding of business products, services, and underlying IT services in Trading, Clearing, Settlement and Market Data is an asset