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Account Manager - Client Services Clearing (f/m/d)

Date: 17-Jan-2019

Location: Frankfurt am Main, HE, DE

Company: Deutsche Börse Group

Group Company: Deutsche Börse AG

Account Manager - Client Services Clearing (f/m/d) 

Full-time | Limited

 

- Limited until 31.12.2019 -

 

Field of activity

Key Account Management Continental Europe is responsible for onboarding across the Eurex Clearing member base within Deutsche Börse Group. 

The Account Manager role is client facing with responsibility for the onboarding of Buy-Side clients. The Account Managere acts as the interface between the client and internal Deutsche Börse Group departments, handling daily issues and proactively managing internal and market driven changes.

 

Tasks/responsibilities

  • You will be the first point of contact towards the client for all onboarding related topics
  • You will have a strong customer service ethos, focus on client satisfaction and be able to proactively solve client issues when they occur
  • You will have the ability to adapt and respond calmly to constant challenges
  • You will have good communication and interpersonal skills in order to engage with colleagues and customers at all levels
  • Your organisational and time management skills will be excellent
  • Your awareness and the ability to interpret information derived from client conversations in order identify opportunities and challenges will also be key

 

Qualifications/required skills

  • University degree, preferably in business administration, economics, finance and/or a comparable training
  • Strong analytical skills and project management experience
  • Good presentation skills in terms of creating and presenting at all levels
  • Highly motivated and engaging
  • Ability to effectively communicate in an international, multi-lingual environment
  • Proficiency in written and spoken German and English


Dedication, team and communication skills, flexibility as well as competent handling of MS Office applications round out your profile. There are numerous good reasons to work for us: responsibility at an early stage, attractive social benefits, an international working environment and a broad variety of career opportunities. Applications from disabled persons are welcome.

Are you interested in working with a pleasant and very dedicated team? Convince us with an appealing application. Please use our online application portal.


Deutsche Börse Group, Human Resources
www.deutsche-boerse.com

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