Investment Funds Officer

Role Title

Investment Funds Officer

Clearstream's investment funds services enable banks and other investment fund distributors to move towards standardization, automation, and straight-through processing of investment fund orders. The Investment Funds Vestima Service Design and Implementation unit is a team dedicated to support client onboarding and process design around fund execution having direct collaboration with Sales-, Product- and Relationship Management Teams. In addition, and amongst other tasks the team manages and supports in- and external testing partnering with stakeholders and driving automation of processes.

Some projects might include the opportunity of short-term onsite customer support as well.

Tasks/responsibilities

• Customer on-boarding: scoping, migration planning and coordination
• Support product enhancement and -development
• Active client communication and expectation management
• Transfer Agent implementations: manage the migration to Vestima (order routing platform) and Central Facility for Funds (settlement service) together with clients 
• SWIFT 20022 testing & implementation
• Partner with clients for end-to-end testing as well as performing internal testing for system enhancements

Qualifications/required skills

• University degree, BAC + 3 or 5 with orientation finance or economics
• Customer focus is essential
• Relevant experience in the fund industry
• Excellent communication and interpersonal skills
• Accuracy, curiosity, highly organized and flexible with problem solving skills
• Ability to maintain up to date knowledge and assume responsibility, capacity to work independently, as well under pressure, and meet deadlines
• Good knowledge of MS-Office applications, analytical skills, and attention to detail
• Fluency in English (spoken and written)
• SWIFT knowledge is an asset
• French and/or German is an asset

Summary of Key Competencies required for the position

• Work as a part of a diverse and friendly team
• High level of organization and focus on accuracy
• Good problem-solving skills and initiative
• Ability to work independently
• Flexibility and “Can Do” attitude