IT Production and Pre-Production Support Operator

CIO/COO, Post Trade IT, PTIT Operations & Governance, Connectivity & CFS Applications Support , CFS Production Support

As of now Deutsche Börse Group has a vacancy for a:

IT Production and Pre-Production Support Operator (female/male)
Development, Level 1-2

Division

CIO/COO, Post trade IT

Field of activity

You will provide support to IT mission critical applications within the Clearstream production and pre-production environment. For production systems, you will ensure that maximum service level is provided to customers on a 24-hour basis. 

Tasks/responsibilities

• You will support the production environment 24/7 and will solve IT incidents with innovative solutions to ensure that a maximum service level is provided to Customers on a 24-hour basis
• You will implement, integrate and support third party software as well as internally developed applications within the Clearstream Services IT production environments 
• You will analyse problems and resolve issues. You will perform monitoring, tuning and optimisation of performance of in-house Clearstream IT applications as well as third party software whilst ensuring maximum availability and service to Customers
• You will participate to on-call rota allowing the best service to Customers outside of standard hours.
• You will deploy Clearstream business applications to end users
• You will ensure the integrity of the production environment and will implement upgrades or new products that are critical for the daily operational business
• You will work in new deployment projects within public cloud (GCP, Azure)
• You will know and follow processes in place and will be able to adapt yourself to any new situation

Qualifications/required skills

• University degree in an IT related discipline or equivalent through relevant work experience
• Experience with production environment and on call is an asset
• Team spirit, open-minded and open for changes
• Experience with Linux and NT environments is required
• Oracle SQL and/or MS SQL knowledge is an advantage
• Good knowledge of one or more of the following tools is a plus: GitHub, Jenkins, Jira, OpenShift, JBOSS, Weblogic
• Ability to work in a customer-facing role, service-oriented attitude, and attention to detail 
• Highly motivated, organized individual able to work effectively with minimal supervision
• Good knowledge of English (in written and spoken). Any additional language is an asset
• Dedication, team and communication skills, flexibility as well as competent handling of MS Office applications round out your profile.

Location: Cork, Prague