to our World.

Young Professional (f/m/d) IT Outsourcing and Provider Management

We’re flexible! We’re happy to receive applications in English or German.


Your tasks:
With your work, you do form an important pillar for the stability of our services as a clearing house. In close cooperation with our outsourcing business owners and the central outsourcing management, you will be the interface between external IT providers, internal departments and operational IT teams regarding technical, procedural, contractual and regulatory issues. As part of the outsourcing management process, you are responsible for the provider-specific risk analysis, the derivation of corresponding risk reporting requirements and the collection and evaluation of risk reports. 
Furthermore you will review and assess the performance of the providers based on service-specific SLA/KPI reports. Together with the business owners you identify deficiencies and deviations within the SLA/KPI and risk reports, create appropriate action plans and manage their implementation. In this context your tasks also include the coordination and execution of regular service review meetings with our IT providers. The monitoring of plain external procurements will also be part of your responsibility.
In addition you will monitor compliance with the regulatory requirements for our IT providers as part of risk-based provider audits, thus making a significant contribution to provider governance and compliance as well as to quality assurance and improvement of our outsourced IT services. 
After all, we value the exchange of ideas, being there for each other and encouraging each other to become better. We call it: The Exchange Mindset.


Your skills:

  • Completed studies in the field of business informatics, economics and/or law, alternatively comparable qualification
  • Passion to manage external service providers in the IT environment with high level of commitment, team spirit and an engaging
  • Strong (self-)organizational, coordination and communication skills
  • Negotiation skills as well as argumentation and conflict management skills
  • A results-oriented work style and the affinity/willingness to familiarize yourself with relevant regulatory requirements (EMIR, KWG, BAIT, MaRisk)
  • Basic knowledge of IT service management (ITIL) welcome
  • Very good written and spoken German and English skills

Why join us?

  • Attractive salary package with many benefits including childcare facilities, meal allowance, job ticket, sport and recreational events
  • Flexible mobile working arrangements
  • Personal development thanks to extensive further training opportunities (e.g. ITIL certificate)
  • A place in a dynamic and international team within EEX Group and Deutsche Börse Group
  • A long-term perspective in the constantly growing and evolving energy

to our World.

Hello from ECC, the leading clearing house for energy and commodity products in Europe. As part of EEX Group, we have our roots in Leipzig and 20 offices worldwide. We provide security for our customers, by ensuring the physical and financial settlement of transactions for EEX Group and further partner exchanges. Why are we so successful? We are a team of individual experts that drive forward exciting projects while sharing experiences, celebrating success and creating memories, together.

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