Product Owner for digital Workspace Services (f/m/d)

Date: 12-Sep-2021

Location: Frankfurt am Main, DE Prague, CZ

Company: Deutsche Börse Group

Field of activity

Corporate IT of Deutsche Börse Group is in charge of end user workplace experience, voice & communication, application development and operations for all group processes such as Financial Core, Customer Care, Control & Corporate Processes, as well as Deutsche Börse Group’s Reference Data Platform. Our mission is simple – Make IT Run!


As Product Owner for digital Workspace Services (f/m/d) you will take the responsibility to manage an international team across different locations, deliver Life-Cycle-Management around Workplace Services for Digital Workspace solutions at Deutsche Börse Group. Our vision is a fully integrated and seamless user centric workplace experience enabling a secure remote working ability.  
If you have a solid Background in Cloud based Solutions and Services and you like to take ownership to enable excellent user experience – we would be happy to meet you!

 

Tasks/responsibilities

  • Take responsibility as Product Owner for global and group wide digital Services to deliver a state of the art Modern Workplace
  • Ensure user oriented digital service solutions in line with business and regulatory requirements as well as operational demand
  • Develop plans that use the full service and product life cycle, accounting for current & future business value while meeting user needs 
  • Understand the benefits of using state of the art methods and tools; contributes to continuous development of methods and tools
  • Ensure high degree of automation and digital end to end processes and relevant support aspects
  • Provide stakeholder assistance to cover business and regulatory requirements providing stable service solutions, predictable support and operation
  • Lead end user communication supporting cultural change as well as information and training needs of individuals
  • SLA based Data Analytics, Monitoring and Controlling including continuous improvement also in shared areas and user communication
  • Drive and participate on agile projects with an emphasis on digital user experience addressing modern workplace related service content 
  • Actively collaborate on a global base to develop, customize and deliver resolutions and supporting customers.
  • You actively collaborate with the teams in Frankfurt, Luxembourg, Prague and Cork to develop, customize and deliver expert support for our user.

 

Qualifications/required skills

  • Bachelor's Degree (B.S./B.A.) in Computer Science, Engineering or equivalent MS Certification
  • Technical knowledge for of digital Workplace Products like remote Access Solutions, Microsoft Office 365, Azure and/or other Cloud service products
  • Deep understanding of Cloud services in components such as IaaS, PaaS, Networking and Hybrid Cloud 
  • Experience in IT Consultancy or Product Owner-Role in Service deployment/operations in project- or line organizations 
  • Security knowledge like Network Security, Data Security, etc.
  • You enjoy collaborating with teams, colleagues, users e.g. Operation Managers, Solution Architects, Project Managers, other Subject Matter Experts.
  • You’re flexible and can adapt to changing environments and projects
  • You’re committed to continuous learning
  • Proficiency in written and spoken English; French/German language skills will be an asset